Part of the Plannza Suite

Client support, done properly

Plannza Desk gives your team a clean ticket inbox and your clients a branded portal to submit and track support requests. Works standalone or synced with Plannza PM.

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app.plannza.com/desk/agent
DESK-00012highopen

Unable to export project data

Sarah K. · 2m ago

DESK-00011urgentopen

Invoice not generated after payment

Arjun M. · 18m ago

DESK-00010mediumin progress

Team member access issue

Claire B. · 1h ago

DESK-00009lowresolved

Dashboard loading slowly

Tom R. · 3h ago

Features

Everything your support team needs

Built for teams that take client relationships seriously. No bloat, just the tools that matter.

Organised Ticket Inbox

Every client request lands in a structured inbox. Assign, prioritise, and track tickets from open to resolved.

Threaded Conversations

Full conversation history per ticket. Internal notes for your team, public replies for the client.

Client Portal

Clients get their own branded login to submit tickets, track status, and reply — no email threads.

Plannza PM Integration

Already using Plannza PM? Sync clients from your projects and see tickets in context of your work.

Priority & SLA Tracking

Set priority levels — low, medium, high, urgent. Know which tickets need attention first.

Support Analytics

Track open, in-progress, and resolved ticket counts. Understand your support load at a glance.

How it works

Up and running in minutes

01

Create your workspace

Sign up and connect your team. Invite agents and configure your inbox in under 5 minutes.

02

Share the client portal

Send clients a branded link to submit tickets. They log in, submit requests, and track progress.

03

Resolve & close

Agents respond directly in the thread. Mark tickets resolved and keep your clients happy.

Pricing

Simple, transparent pricing

No hidden fees. Cancel any time.

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Ready to try Plannza Desk?

Set up in minutes. No credit card required for the free trial.