Privacy Policy

Last updated: 16 March 2026

1. Introduction

Plannza ("we", "our", or "us") operates the Plannza Desk platform, including plannza.com, our mobile applications (Android and iOS), and related services. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

Name, email, workspace data, tasks, tickets, attachments, and usage data.

Payments are processed securely by Stripe. We do not store full card details.

3. How We Use Your Information

  • Provide and maintain the service
  • Process payments
  • Improve performance
  • Customer support
  • Security and fraud prevention

4. Data Sharing

We do not sell or rent your personal data.

We may share data only with trusted service providers and legal authorities if required.

5. Data Security

We use industry-standard security including TLS encryption, secure servers, and access controls to protect your data.

6. Cookies

We use cookies for authentication, security, and analytics.

7. Data Retention & Account Deletion

We retain your data while your account remains active.

If you request account deletion, your personal data will be permanently deleted or anonymised within 30 days.

After deletion request, some limited backup data may remain securely stored for up to an additional 30 days before being permanently removed.

In some cases, we may retain limited data if required by law or regulatory obligations.

8. Children’s Privacy

Our service is not intended for users under 13 (or 16 depending on jurisdiction). We do not knowingly collect data from children and will delete it immediately if found.

9. Your Rights

  • Access your data
  • Request correction
  • Request deletion
  • Data portability
  • Withdraw consent

10. Contact Us

Email: privacy@plannza.com

Website: plannza.com

© 2026 Plannza. All rights reserved.